Shipping policy
1. We support the following types of transportation:
- Standard shipping: standard shipping is an affordable shipping method for customers who do not need to receive goods urgently. The cost of standard shipping varies depending on the amount of the order and the destination, please see our shipping rates table for details. Standard shipping typically takes 10-20 business days, depending on the processing speed of the logistics company and customs.
- Rapid Shipping: Rapid shipping is an efficient and convenient shipping method for customers who need to receive their goods urgently. The cost of fast shipping varies according to the weight of the order and the destination, please refer to our shipping rate table for details. The time for fast shipping is usually 3-7 business days, depending on the processing speed of the logistics company and customs.
- FREE SHIPPING: Free shipping is a special shipping method that only applies to orders that meet certain conditions. If the amount of your order reaches the minimum limit set by us, and your country or region supports free shipping, then you can enjoy free shipping service. Free shipping is by standard shipping method and the time is usually 10-20 business days.
2. We support delivery to the following countries or regions:
- USA: The United States is one of our major markets, and we support delivery to all 50 states and the District of Columbia, excluding the U.S. Outer Islands and military bases. Orders within the U.S. are generally not subject to customs duties or other fees.
- Europe: Europe is one of our major markets, we support delivery to the 28 member states of the European Union and some other European countries or territories, please refer to our delivery range table. Orders within Europe are generally subject to VAT or other charges, depending on the laws and regulations of the destination country or region.
3. We will endeavor to ship your order to you at the time and in the manner indicated in the order confirmation email, and provide logistics tracking information accordingly.
However, due to possible force majeure factors or other circumstances beyond our control, we do not guarantee that you will be able to receive the goods on time, nor are we liable for any loss or damage caused. If you encounter any problems in the process of receiving the goods, please contact us through the contact information provided on this site and we will try our best to solve the problem for you.